Consulting

When it comes to providing value to clients you could say we march to the beat of a different drummer. From predicting trends to starting them, we connect the dots in the health care and aging sectors, helping clients see the big picture and plan better.

Whether you are a health care organization, a company marketing to health care organizations, or any organization that has an interest in the mature market and family caregivers in the workforce, we can help you create better experiences, strategically position the organization, and be a conduit to reaching your intended customers.

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merlino

“Anthony Cirillo is a passionate advocate for creating exceptional experiences across the continuum of health care. His article, The Chief Experience Officer, ignited a health care movement and helped propel the Cleveland Clinic forward in creating an office of patient experience. Anthony brings new approaches to health care that help transform organizations and in turn the experiences they deliver.” James Merlino, MD, FACS, FASCRS, President and Chief Medical Officer, Press Ganey; past Chief Experience Officer, Cleveland Clinic.

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Our Latest News and Articles – According to the Beryl Institute Patient Experience Update, 58% of hospitals have an experience officer. That concept was birthed right here more than 10 years ago.