Nearly 98% of nurses and physicians report witnessing behavior problems between colleagues, according to the results of a recent survey by the American College of Physician Executives.
13,000 nurse and physician executives were surveyed nationally. Respondents indicated that degrading comments and insults, and yelling were the most common behavioral problems at their facilities. And 55% said these altercations happened either weekly or monthly, while nearly 10% witnessed bad behavior daily. The majority of respondentsÛÓ67.2%ÛÓwere nurse executives.
There is a fundamental lack of respect between doctors and nurses that affects every aspect of their jobs, according to the report. Many of the survey participants said that such behavioral problems could only be corrected through early education for both nurses and physicians. More information is available at www.acpe.org. The report appears in the November-December edition of the Physician Executive Journal.
Either hospitals do a good job of hiding it or their HCAHPS ratings are an aberation because statistically most people are satisfied with their healthcare providers. That is statistically. Talk to them face to face and you get another story. And guess what folks healthcare reform is not going to fix basic care. In fact care will get worse as more people tax the system. So choose carefully.