Diane Stover-Hopkins – https://www.linkedin.com/in/diane-stover-hopkins-a49a084/
Diane Stover-Hopkins is a nationally recognized marketing, innovation and customer experience executive primarily in the healthcare industry. She has extensive experience working with leadership teams to strengthen brand/customer experience alignment, and innovation strategy development.
Her extensive knowledge can help you in the next stage of your life whether volunteering for a not for profit or pursuing entrepreneurship in your retirement. No matter your role – board member, volunteer, staff – problems will arise just as they did when you were pursuing your last career.
Diane’s three hour live interactive web course provides an overview of how effective problem solving can have a positive impact on customer experiences, operations, safety and finances. The course will explore a variety of innovation tools ready to use with teams in any organization.
Diane is a certified experience economy expert and author of Unleashing the Chief Moment Officers and co-author of Wake Up and Smell the Innovation.