- How to Proactively Prepare for Aging Should Emergencies Arise, Sixty and Me, March 7, 2025.
- How Music Can Combat Social Isolation in Older Adults, Sixty and Me, February 22, 2025
- How Senior Living Communities Can Harness the Power of Music, Sixty and Me, February 6, 2025
- Social Prescribing of Music Can Combat Isolation and Improve Well-Being, McKnight’s LTC, January 30, 2025
- Music Can Do More Than Entertain – It Can Help People With Dementia, Sixty and Me, January 8, 2025
- Easy Tech Gifts for Older Adults and Caregivers, Sixty and Me, December 7, 2024
- Mooresville Living, 12/23 (also in Cornelius Living 01/24) Visiting Loved Ones During Holidays (page 17)
- Being Alone But Not Lonely, Sixty and Me, April 7, 2023
- Granny Cams and Care Homes, Sixty and Me, March 18, 2023
- How Technology Can Help Ease Social Isolation, Sixty and Me, February 10, 2023
- New Years Resolutions for Seniors, Sixty and Me, January 11, 2023
- Everyday Things You Can Do to Keep Dementia at Bay, Sixty and Me, September 7, 2022
- Social Prescribing – The Time Has Come for Adoption in the U.S., Sixty and Me, June 12, 2022
- Care Conversations – When and How to Have Them, Sixty and Me, May 17. 2022
- How Caregivers Can Get Support, US News and World Report, April 6, 2022
- Skill-based Training for Caregivers, Sixty and Me, April 5, 2022
- Becoming Your Own Health Advocate More Important Than Ever, Sixty and Me, March 16, 2022
- Caregiver Support Services – Are They Worth It. US News and World Report, February 11, 2022
- 5 Tips to Help Navigate Your New Holiday Tech Gadgets, Sixty and Me, January 4, 2022
- Why It’S important to Prepare Elderly for an Emergency, Sixty and Me, November 3, 2021
- Choosing Senior Care? Consider Staffing. US News and World Report, October 22, 2021
- How Selling Your Life Insurance Policy Can Bring You Cash, Sixty and Me, October 2, 2021
- Assessing Your Risk for Social Isolation, US News and World Report, September 24, 2021
- Perceptions of Aging in Covid Times, Sixty and Me, September 4, 2021
- Using Music to Break Through to Dementia Sufferers, US New and World Report, August 27, 2021
- 5 Tech Tools to To Fight Social Isolation, Sixty and Me, August 13, 2021
- NAAP and Sage Stream Pilot Innovative Program Delivery Network, McKnight’s Long-Term Care News, July 27, 2021
- Maximizing the Capability go a Loved One with Dementia Benefits Everyone, Sixty and Me, July 2, 2021
- Redefining Aging – Maybe It’s Just a Number, Sixty and Me, June 6, 2021
- Is LinkedIn Helping or Hurting Caregivers in Platform Update, Sixty and Me, May 7, 2021
- Driving Vaccine Compliance Among Older Adults, US News and World Report, April 19, 2021
- Sibling Rivalry – Solving Family Disputes When Caring for Older Loved Ones, Sixty and Me, April 5, 2021
- The Importance of Curated Resources for Caregivers, US News and World Report, March 9, 2021
- Beyond Bingo: How to Make Senior Activities Meaningful with Live Streams, Sixty and Me, March 3, 2021
- Seniors: Your Life Insurance Can Be a Source of Income, US News and World Report, February 11, 2021
- Why Smart Technologies Are a Great Help to the Involved Caregiver, Sixty and Me, February 7, 2021
- Senior Entertainment / Education Network Featured in Sixty and Me, January 13. 2021
- Senior Isolation: a Creative Solution, US News and World Report, December 10, 2021
- Long-Distance Caregiving and Covid, Sixty and Me, November 18, 2020
- Grandparenting During a Pandemic, US News and World Report, November 2, 2020
- Four Ways to Boost Relations with Your Kids, Sixty and Me, October 3, 2020
- Bullying in Senior Living: What to Do, US News and World Report, September 28.2020
- Designing Your Home for Aging in Place, Sixty and Me, September 19. 2020
- More Than 3 Million Youth Play a Caregiving Role, US News and World Report, August 20, 2020
- Seniors with Skills, a youth-funded group, Seeks to Reduce Social Isolation, US News and World Report, July 21, 2020
- Caregiving for Military Veterans, US News and World Report, June 26, 2020
- Caregiving: The Health Care Crisis Few Are Addressing, BenefitsPro, June 9, 2020
- Health Care Workers Are Facing an Emerging Mental Health Crisis, US News and World Report, June 1, 2020
- Elderspeak in the Time of Corona, Sixty and Me, June 7, 2020
- Compassion Fatigue: The Hidden Cost of Caregiving, US News and World Report, May 4, 2020
- The Self Defense of Caregivers, Sixty and Me, May 2, 2020
- The Need for Family Caregiver Support – Now More Than Ever, BenefitsPro, April 29, 2020
- During the coronavirus Pandemic, We’re All Caregivers, US News and World Report, April 14, 2020
- Stressed Caregivers: Humor Can Help, US News and World Report, April 2, 2020
- 10 Activities Your Kids Can Do with a Loved One Who is Living with Dementia – Even When They Can’t Attend in Person, Sixty and Me, April 2, 2020.
- Family Caregiving During Coronavirus, US News and World Report, March 17, 2020
- The Art of Decluttering and Keeping Your Sanity, Sixty and Me, March 5, 2020
- The Basics of Protecting Our Brain from Dementia, Sixty and Me, February 6, 2020
- 50 Shades of Confusing; When Older Adults Date, US News and World Report, February 3, 2020
- Having New Year’s Resolutions As You Age Just Might Save Your Life, US News and World Report, January 7, 2019
- The Hardships and Joys of Grandparents Raising Their Grandkids, Sixty and Me, January 2, 2020
- Knives Out: How to Avoid Family Conflict or Worse this Holiday Season, Sixty and Me, December 11, 2019
- Practicing Gratitude During the Holidays, US News and World Report, November 25, 2019
- How to Proactively Prepare Your Work Environment for a Potential Caregiver Crisis, Sixty and Me, November 4, 2019
- The Value of Pet Ownership for Older Adults, US News and World Report, October 16, 2019
- 11 Stages of Caregiving, Sixty and Me, October 3, 2019
- Aging in Place – What to Consider, US News and World Report, September 9, 2019
- Four Things to Consider When Leveraging Technology for Aging in Place, Sixty and Me, September 1, 2019
- Choose Happiness Says the Wisdom of Our Elders, Sixty and Me, July 15, 2019
- Should You Use Granny Cams to Monitor a Loved One’s Care, US News and World Report, July 8, 2019
- Organizing Your Life Around Your Values, Sixty and Me, June 17, 2019
- How to Prevent Senior Fraud, US News and World Report, May 30, 2019
- Returning to the Workforce After Caregiving, US News and World Report, April 25, 2019
- How to Best Remodel Your Home to Age in Place Safely, Sixty and Me, March 23, 2019
- Should Seniors Be Driving?, US News and World Report, February 27, 2019
- Aging Life Care Professionals – 3 Things You Need to Know When Hiring, Sixty and Me, February 15, 2019
- Caregiving and Relationships – It’s Complicated, US News and World Report, January 25, 2019
- 7 Things Enlightened Employers Are Doing for Caregivers, Sixty and Me, January 12, 2019
- 4 Ways to Combat Senior Isolation This Holiday Season, Sixty and Me, December 8, 2018
- How to Make the Holidays Better for Caregivers, US News and World Report, November 15, 2018
- Visiting Loved Ones as Holiday Approach, Sixty and Me, October 12, 2018
- The New Face of Grandparenting, US News and World Report, October 22, 2018
- Senior Divorce: Now What, Front Page, U.S. News and World Report online, September 13, 2018
- Association for Patient Experience, August 16, 2018
- Four Ways to Combat Family Caregiver Workplace Discrimination, Sixty and Me, August 8, 2018
- The Health Benefits of Documenting Your Life Story, U.S. News and World Report, June 27, 2018
- Caregiver Ideas: 5 Reasons to Consider Sharing Live Music with the Elderly, Sixty and Me, June 15, 2018
- Preventing Senior Isolation: Can You Actually Adopt a Senior?, U.S. News and World Report, May 11, 2018
- Myths, Facts and Reasons to Consider a Senior Move Manager, Sixty and Me, May 11, 2018
- Yes, 8 Year Old Caregivers Exist, U.S. News and World Report, April 26, 2018
- Four Powerful Ways to Succeed When Living Alone, Sixty and Me, April 7, 2018
- Fighting Ageism in Healthcare, Enlivant, April 4, 2018
-
Home Sharing: Growing Trend or Desperate Need?, U.S. News and World Report, March 14, 2018
- From Crisis to Comfort: 4 Ways to Become a Better Care Partner, Sixty and Me, March 1, 2018
- Stuff It! How to Sensibly Deal with Our Parents Possessions as We Age, Sixty and Me, February 16, 2018
- Battling Pervasive Ageism, US News and World Report, February 14, 2018
- Four Years, Five Deaths, Four Caregiver Lessons, Sixty and Me, January 24, 2018
- 4 Tips for Finding a Job After 60, Sixty and Me, December 8, 2017
- Changing the Workplace Culture Toward Aging, HuffPost50, December 1, 2017
- Finding Purpose After the Caregiving is Over, Sixty and Me, November 25, 2017
- On the Road to Excellence the Experience Drives Everything, A-Speakers, November 2017
- Six Ways to Avoid Senior Scams and Frauds, Sixty and Me, November 9, 2017
- Laughter as the Best Medicine for Caregivers, HuffPost50, November 1, 2017
- The Benefits of Grateful Living, Sixty and Me, October 19, 2017
- How Boomers Are Adapting to Life as the Club Sandwich Generation, Sixty and Me, October 6, 2017
- Elder Abuse – One in Ten a Victim, Most Unreported, HuffPost50, October 2, 2017
- How to be a Successful Long-Distance Caregiver, Sixty and Me, September 20, 2017
- Dementia Friendly Communities Benefit All Ages, HuffPost50, September 12, 2017
- Three Things to Fight Ageism in Society, Sixty and Me, September 9, 2017
- Caring for a Loved One with Dementia? 7 Gems You Need to Know. Sixty and Me, August 25, 2017
- 3 Ways to Combat Elder Abuse, Sixty and Me, August 10, 2017
- You Don’t Have to Own an Estate to Do Estate Planning! HuffPost50, August 7, 2017
- Rethinking the Aging Process: 5 Steps to Conscious Aging, Sixty and Me, July 29. 2017
- It’s Up to American Consumers to Disrupt the Health System, Hospital Impact, June 15, 2017
- What is a caregiver cruise and why should you consider taking one? Sixty and Me, June 2, 2017
- New to Caregiving? What to Do. Where to Turn. HuffPost50, May 31, 2017
- Hospital Impact: Patient Experience Lessons from United Airlines’ Passenger-dragging Incident, May 17, 2017
- Aging in Place – What Exactly is It and Can You Do It?, Huffington Post, May 4, 2017
- Remembering Mom. What I Learned. What I Lost. Great Call, April 28, 2017
- Reflections on Life: 5 Things I Have Learned by My 60’s, Sixty and Me, April 14, 2017
- Social Isolation – A Growing Epidemic, HuffPost50, April 4, 2017
- Hospital Impact: With ACA repeal imminent, time for healthcare leaders to consult their True North, Hospital Impact, March 23, 2017
- 5 Ways to Spring Clean Your Life in Your 60s or Better, Sixty and Me, March 18, 2017
- 4 Things You Need to Know About a New Dementia Diagnosis, Sixty and Me, February 10, 2017
- Companies Cutting Back On Caregiver Benefits Does Not Bode Well Long Term, HuffPost50, February 6, 2017
- Senior Scams and Frauds 2017 – An Update, Huffington Post, January 13, 2017
- Becoming Your Own Health Advocate, Great Call, January 10, 2017
- Facing Elderly Care Decisions: 5 Things to Know When Mom Needs Help, Sixty and Me, January 7, 2016
- You Had Me at Dementia: Empowering Those with Early Onset Disease, Great Call, November 29, 2016
- Tips for Visiting Elderly Relatives During the Holidays, Huffington Post, November 25, 2016
- 5 Gifts for Elderly Parents Who Seem to Have Everything They Need, Sixty and Me, November 19, 2016
- 4 Helpful Things Every Voter Over 50 Should Know, Huff Post 50, October 29, 2016
- Three Shocking Things About Senior Health Care and the Healthcare Industry, Sixty and Me, October 27, 2016
- Hospital Impact: Primary care key to improving lives of dementia patients, October 13, 2016
- 5 Things I Learned About Hospice Care Whan Mom Passed, Sixty and Me, October 3, 2016
- 5 Surprising Things I Learned About Senior Sex, Sixty and Me, September 22, 2016
- Hospital Impact: Hospitals miss opportunities to improve senior health, September 2016
- The Top Scams Targeting Seniors And What To Do About Them, Huff Post 50, September 19, 2016
- Improving the Patient Experience: Best Practices for Becoming Dementia Friendly, Engaging Patients, September 8
- The New Face of Grandparents Today, Great Call, September 7, 2016
- 5 Tips for Turning Your Caregiver Duties from Burdens to Opportunities, Sixty and Me, August 28, 2016
- The Pros And Cons Of Highlighting Hillary As ‘Grandma’, Huff/Post 50, August 9, 2016
- The Benefits of Volunteering and How Technology Can Help, Contently, July 27, 2016
- The Aging Experience – Just Rock It!, Huff/Post 50, July 6, 2016
- Working from the Same Script – How Silos in Healthcare Hinder Care, Huff/Post 50, June 8, 2016
- Svelte Over Seventy, Great Call, June 1, 2016
- What We Can All Learn About Living in the Present, HuffPost50, May 10, 2016
- Brilliant Disguise – Bruce, HB2 and LGBT Elders, Huffington Post, April 18, 2016
- Patient satisfaction measures: Goodbye HCAHPS, hello Yelp, Hospital Impact, April 14, 2016
- Millennial Caregivers: 10 Million Strong With Unique Needs. Great Call
- 7 Tips for Dealing With Caregiver Burnout, Great Call
- Aging in Place in an Uber Economy – Is it Safe? Huffington Post, March 18, 2016
- The Discrimination Caregivers Can Face in the Workforce, Huffington Post, February 19, 2016
- Good health is a societal issue, not a medical one. Hospital Impact, January 28, 2016
- Assisted Living’s Best of the Best – What They Have in Common-The Caring Super Stars, Caring.com, December, 2015
- Becoming Dementia Friendly: a Strategic Imperative for Health Care, Engagingpatients.org, October 29, 2015
- Going To Battle For Customer Experiences, McKnight’s LTC, October 14, 2015
- Not Using the Medicare Wellness Visit is Making People Sick, Hospital Impact, October 8. 2015
- Aging Isn’t For Sissies, Article Northstone HOA, August 2015
- Changing the culture of aging care. We have a long way to go. Engagingpatients.org, April 23, 2015
- Does population health management really account for dementia patients? Hospital Impact, April 8, 2015
- 3 Ways to Cultivate a Value-Based Mndset, Hospital Impact, March 5, 2015
- How Real-Time Communications Support Safe and Quality Care, Engagingpatients.org, February 26, 2015
- The Safety Impact of Caregiver-Patient Feedback, Hospital Impact, February 11, 2015
- Healthcare Lessons from a Bucket List Experience, Hospital Impact, January 8, 2015
- Medical Home News, November 2014, Oped, The Human Experience
- Are Hospital Becoming Like Airlines? The Nickel and Diming of the Patient Experience, Hospital Impact, November 6, 2014
- Responsiveness Key to Improving Healthcare Delivery, Hospital Impact, October 9, 2014
- Dying with Dignity: Lessons Hospitals Can Learn from Hospice, Hospital Impact, September 10, 2014
- Hospitals must address underlying societal issues, Hospital Impact,August 14, 2014
- Lessons from Uber Car Service. Take Hassle Out of Healthcare, Hospital Impact, July 3, 2014
- Helping Mom and Dad Discover Their Next Hobby, Care Conversations, June 23, 2014
- Do the right thing for better care delivery, Hospital Impact, May 29, 2014
- Caring for the next generation of Alzheimer’s patients, Hospital Impact, May 1, 2014
- The Care Experience Needs Empathy, Hospital Impact, April 3, 2014
- How to Use Word of Mouth to Build Your Business
- Your Personal Brand Impacts the Patient Experience, Guest Blog, The Beryl Institute
- The Role of the Chief Experience Officer, Point of Care Foundation UK, March 2014
- The Staff Experience. Employees Have Human Needs Too. Hospital Impact, March 4, 2014
- Word of Mouth in Assisted Living. Best Communities Use It. Guest Blog, Caring.com, February 18, 2014
- Don’t Forget Caregivers in Person-Centered Care, Hospital Impact, February 2014
- Shortsighted Financial Decisions Damage Patient Experience, Hospital Impact, January 2014
- The Hospital Experience is the Marketing, Hospital Impact, December 18, 2013
- Pick Your Healthcare Partners Carefully, Hospital Impact, November 7, 2013
- How to be a Caregiver and Still Find Time to Make Love with Your Spouse, Answers for Elders, October 24, 2013
- Naughty or Nice – Happiness as the New Currency, Advance Insights, October 9, 2013
- Combat Frontline on the front lines, Guest Blog, McKnights LTC, October 1, 2013
- Be the Chicken When It Comes to Patient Experience, Guest Blog, Hospital Impact, October 1, 2013
- The State of Patient Experience, Gains and Losses, Hospital Impact, September 12, 2013
- Patient Experience Extends Beyond the Provider Walls, Hospital Impact, August 14, 2013
- Prepare for Higher Medical Costs During Senior and Retirement Years, Expert Beacon
- Improve the Patient Experience. Lessons from a envelope company. Guest blog, Hospital Impact, July 24, 2013
- Five Reasons to Take Your Pet With You to AL, Guest Article, Caring.com, July 31, 2013
- Music a vital element in enhancing resident/patient experience. Guest blog. McKnight’s LT, July 23, 2013
- Forget the Mandate. Educate. Guest Blog HealthWorks Collective
- Hiring Engaging Entertainers for Senior Care Residents’ Enjoyment, Expert Beacon, June 24, 2013
- Guest, Aging Information Radio, 50,000 Watt AM 560 in Chicago
- Hatchin, Matchin, Dispatchin and the Patient Experience, Hospital Impact, June 5, 2013
- Senior Health is Worsening Though Much is in Our Control, Ground Report, May 30, 2013
- If You’re Not Patient Centered, Wal-Mart Will Be, Executive Insight, May 24, 2103
- Delivering in the Moment Healthcare, Hospital Impact, May 14, 2013
- 5 Common Misconceptions About Aging, Caring.com, May 7, 2013
- Successful Marketing Strategies for Senior Care Providers, Expert Beacon, May, 2013
- The Incredible Shrinking Industry, Guest Blog, McKnights, April 24, 2013
- Is Hospital Marketing on Life Support? Hospital Impact, April 24, 2013
- Cheating Death and other Marketing and Patient Exp. Lessons, Advance Insights, April 19, 2013
- A Horrible Way to Age, Ground Report, April 17, 2013
- Happiness: The path to better hospital performance, Hospital Impact, April 3, 2013
- What Would Jack Bauer Do? Guest Blog, McKnight’s LTC, March 6, 2013
- Hospital CEOs – Blow Up Your Marketing, Guest Blog, Hospital Impact, March 5, 2013
- Meaningful Life, Guest Article, Caring.com, February 26, 2013
- Avenue Q and the Patient Experience, Guest Blog, Hospital Impact, February 7, 2013
- How to Eliminate Disrespect in Healthcare, Hospital Impact, January 7, 2013
- Lose Your Story. Open Up Possibility. Guest Blog, McKnight’s LTC, January 7, 2013
- Understand the patient’s passion, purpose for better care, Hospital Impact, December 4, 2012
- Pass It On – Using Word of Mouth As a Marketing Tool for Your Facility, Advance for Long-Term Care Management, October 19, 2012
- Building Patient Trust from the Top Down, Guest Blog, Hospital Impact, November 7, 2012
- Lean Six Sigma and the patient experience, Guest Blog, Hospital Impact, October 10, 2012
- Meaningful Things Happen When No One is Keeping Score, Guest Blog, API Healthcare, September 25, 2012
- The Promise of the Medical Home, Guest Blog, Hospital Impact, September 19, 2012
- Hardwiring Compassion and Empathy, Guest Blog, McKnight’s LTC, September 17, 2012
- People Not Hospitals Change Physician Behaviors, Guest Blog, Hospital Impact, September 4, 2012
- Compassionate Healthcare Starts with You, Guest Blog, Hospital Impact, August 10, 2012
- Unite Care Continuum with a Common Vision, Guest Blog, Hospital Impact, July 26, 2012
- Tell Your Hospital’s Story with Authenticity, Guest Blog, Hospital Impact, July 5, 2012
- The Path to Compassionate Care, Guest Blog, Hospital Impact, June 28, 2012
- Boomer/Senior Communication Channels May Surprise, Guest Blog, Advance in LTC Mgt, June 1, 2012
- Retain Your Employees By Getting Them Off the Bus, Guest Blog, McKnight’s LTC, May 31, 2012
- Who’s Your Mary? Patients Key to Igniting Passion in Healthcare Providers, Guest Blog, Hospital Impact, May 30, 2012
- CEO’s: It’s Time to Own Up to Problems at Your Hospital, Guest Blog, Hospital Impact, May 3, 2012
- Great Experiences Do Not Always Mean Great Outcomes, Guest Blog, Advance in LTC Mgt, May 3, 2012
- Industry Has Responsibility For End of Life Planning, Guest Blog, MDS Central, May 2, 2012
- What Does the Future Hold for Nursing Homes, Guest Blog, Advance in LTC Mgt, April 13, 2012
- Trading Patient Centered Care for Person Centered Living, Guest Blog, Hospital Impact, March 29, 2012
- Palliative Care Can Lower Cost and Bridge Transitions and Conversations, Guest Blog, MDS Central, April 4, 2012
- Trading Patient-Centered Care for Person-Centered Living, Guest Blog, Hospital Impact, March 29, 2012
- Will Hospitals Take Over the Homecare Market?, Guest Blog, Beacon Health, Oasis-Central, March 15, 2012
- Does the National Alzheimer’s Plan Do Justice for Caregivers? Guest Blog Advance LTC Mgt, March 9, 2012
- Patient Experience: Chasing Scores or Creating Context, Hospital Impact, March 1, 2012
- Coming Out of the Closet with Caregiving, Guest Blog, McKnight’s LTC, February 24, 2012
- Employee Passion Purpose Fuel Hospital Culture, Guest Blog, Hospital Impact, February 21, 2012
- How to Keep Docs from Going Broke, Guest Blog, Hospital Impact, February 8, 2012
- For Profits Under Attack, Guest Blog, Advance in LTC Mgt, February 3, 2012
- The Role of Prayer and Spirituality in Healthcare, Guest Blog, MDS Central, February 1, 2012
- Help Employees Find Their Flow, Hospital Impact, January 4, 2012
- Who Leads the Leaders?, Guest Blog, Advance in LTC Mgt, January 6, 2012
- Is Transparency Invisible in the Industry, Guest Blog, MDS Central, January 5, 2012
- Transformation Before Training – Systemic Solution for Pt. Exp., Guest blog, Concerro.
- Breaking Silos in 2012, Guest Blog, Advance in LTC Mgt, December 5, 2011
- Retain CEOs to Cultivate Hospital Culture, Guest Blog Hospital Impact, December 1, 2011
- Let’s Make It A Right-Brained 2012, Guest Blog, MDS Central, December 1, 2011
- Let’s Change Activity Director to CXO, Guest Blog, McKnights LTC, November 30, 2011
- Recognize Your Part in the Big Picture, Guest Blog, MDS Central, November 9, 2011
- Culture Change is Not About Fish and Birds, Guest Blog, Advance in LTC Mgt, November 4, 2011
- Better Patient Experience Starts with Culture, Hospital Impact, November 4, 2011
- The Art of Listening, Guest Blog, Advance LTC Mgt, October 7, 2011
- Thriving Mentality Begins with One Individual at a Time
- The Zappos Approach to Patient Experience, Guest Blog, Hospital Impact, October 4, 2011
- Should Patient Experience Be a Mickey Mouse Operation?, Guest Blog, Hospital Impact, September 8, 2011
- No Good Deed Goes Unpunished, Guest Blog, Advance in LTC Mgt, 9/9/11
- Only a Matter of Time: Insurers Will Start Buying Long-Term Care Assets, Guest Blog, McKnights, September 8, 2011
- Thriving – Not Surviving – in Today’s Healthcare Environment, Guest Blog, MDS Central, September 8, 2011
- The Employee Experience – Why Creating Them for Staff Minimizes Threats, Guest Blog, MDS Central, August 9, 2011
- Patient Experience Defines Quality, Guest Blog, Hospital Impact, August 2, 2011
- Hospice and Acuity Levels, Guest Blog, Advance in LTC Mt, August 5, 2011
- Nurse Satisfaction, Two Views. Guest Blog, Advance in LTC Mgt, July 8, 2011
- Caring CEO – an Oxymoron? Guest Blog, Hospital Impact, July 7, 2011
- Can the TSA Teach Us Something in Healthcare? It Depends! Guest Blog, MDS Central, July 7,2011
- Get a Grip on Social Media. Guest Blog, MDS Central, June 13, 2011
- Medicaid Morphing. Are You? Guest Blog Advance in LTC Mgt., June 3, 2011
- Hospitals put patients first with Chief Experience Officers, Guest Blog, Hospital Impact, 6/2/11
- Highlights from the WOM Webinar. Guest Blog Advance in LTC Mgt, May 6, 2011
- Long-Term Workers Are Like Firefighters. Guest blog, McKnight’s Long Term Care News, May 5, 2011
- When It’s Personal It’s Different. Choosing Rehab for Mom, Guest Blog, MDS Central, March 4, 2011
- You Don’t Know Jack About Patient Experience, Guest Blog, Hospital Impact, May 4, 2011.
- Transparency Rules in a Consumer World, Guest Blog, Advance in LTC Management, April 11, 2011
- Successful ACO Must Have LTC Component, Guest Blog Hospital Impact, April 4, 2011
- Disconnect Between Hospital CEOs and Marketing, Guest Blog, Hospital Impact, March 8, 2011
- What to Do About Social Media, Guest Blog, MDS Central, March 7, 2011
- The Power of Community in Achieving Change, Guest Blog, Advance in LTC Mgt, March 2,2011
- What Snow Can Teach Us About Customer Experience, Hospital Impact, February 2, 2011
- Aging in Place Moving from Reactive to Proactive, Guest Blog, Advance in LTC Mgt, February 2, 2011
- LTC Financing – Between a Rock and a Hard Place, Guest Blog, MDS Central, January 31, 2011
- A Cup of Kindness for Caregivers, Guest Blog, Advance in LTC Management, January 12,2011
- Should ‘auld acquaintance be forgot’, guest blog, McKnight’s LTC, January 12, 2011
- How Reform is Shifting Focus from Sickness to Wellness, Guest Blog, MDS Central, January 11, 2011
- Keep Informed and Focused as Feathers Fly, Guest Blog, MDS Central, December 9, 2010
- Hospital Power Struggles: Stop being naughty and start being nice, Hospital Impact, December 7, 2010
- Holiday Jeers – Guest Blog, Advance in Long Term Care Management, December, 2010
- Health-care providers must strategize to win boomers’ business, Charlotte Business Journal, November 24, 2010
- Assisted Living – the new Nursing Home? Guest blog Advance in Long Term Care Management, November 2010
- How Hospitals Can Stay Relevant, Hospital Impact, November 8, 2010
- Nursing Homes’ New Mission: Fitting into Accountable Care Organizations, Guest Blog, McKnights, November 3, 2010
- Reform Holds Hidden Gems for Providers, Guest Blog MDS Central, November 2, 2011
- Focus Your Marketing on Where Healthcare is Heading, Not Where It Is Now, Hospital Impact, October, 2010
- Kindred Making a Statement with Latest Acquisitions, Guest Blog, MDS Central, October 1, 2010
- The Downside of Social Media, Guest Blog, Advance in Long Term Care Management, October 2010
- The Power of Intergenerational Programs, Guest Blog, Advance in Long Term Care Management, September 2010
- Are Nursing Homes Becoming Less Home and More Hospital?, MDS Central, September, 2010
- Why Robot Empathy Won’t Go Far, Hospital Impact, September 2, 2010
- Medical Home News: Patient Experience-a Vital Cog in Medical Home Success
- What If People Refuse to Fall in Line with the Healthcare Reform?, Hospital Impact, August 12, 2010
- What Medical Tourism Means for Your Hospital, Hospital Impact, July 29, 2010
- Boomers Getting Fatter and Broker, Guest Blog Advance in LTC Management, August 2010
- Who’s Doing the Dreaming in Your Organization? Guest post, MDS Central, July 29, 2010
- Help People Prepare for Aging, Guest Blog, McKnight’s, July 27, 2010
- Accountable Care and Long-Term Care, Guest Blog, MDS Central, July 13, 2010
- Medical Tourism in Long-Term Care, Guest Blog, July 6, 2010, Advance in LTC Management
- Hospital Impact, July 1, 2010: Docs Need Sound Business Skills to Build a Strong Medical Home
- Accountable Care in Long Term Care, Guest Blog, Advance in LTC Management, June 7, 2010
- Depression in Nurses is Depressing Me, Guest Blog, Hospital Impact, June 3, 2010
- Your Marketing Materials Can Come Back to Sue You, Guest Post, MDS Central, June 3, 2010
- Community Education Has Hidden Benefit for LTC Providers, Guest Blog, Long-Term Living Magazine, June 1, 2010
- With Patient Experience the More We Try the More We Seem to Fail. Guest blog Hospital Impact, May 20,2010
- Transparency Can Bite You! Guest Blog Advance in LTC Management, May 12, 2010
- Are Activity Professionals a Dying Breed? Guest Post, MDS Central, May 12, 2010
- Leadership Lessons from the Animals in Africa. Guest Video Blog. Long Term Living Magazine. May 11, 2010.
- Stop complaining about health care ratings. Guest blog. Hospital Impact. May 6,2010
- Health Reform, Steve Jobs and Owning More of the Aging Service Pie. Read our guest blog in McKnight’s.
- Guest Blog, Advance in Long Term Care Management, April 7, 2010
- Health Care Reform Could Entail Marketing Reform, Guest Blog, Hospital Impact, April 1, 2o1o
- Extend Your Brand to Succeed Under Reform, Guest Blog, MDS Central, March 29,2010
- Implications of Reform for LTC Providers: Video Blog, Long Term Living Magazine, April 2, 2010
- Steve Jobs, Health Care Czar, Advance in Long Term Care Management, March 7, 2010
- Health Care Workers Need to Get Along Before Change Will Occur, Gurest Video Blog, Long Term Living, March 5, 2010
- Steve Jobs Should Reform Healthcare, Guest Blog, MDS Central, March 3,2010
- Healthcare Reform: What would Steve Jobs do? Guest Blog, Hospital Impact, February 18,2010
- Tell and Spread Your Story, Guest Blog, Advance in Long Term Care Management, February 10, 2010
- Why Steve Jobs Should Run Healthcare, Video Blog, Long Term Living Magazine, February 9, 2010
- How to Deal with Health Care Ratings, Guest Blog MDS Central, February 8, 2010
- Guest Column, McKnight’s Long Term Care, February 2010, Let’s Build Better Boards of Directors
- Guest Blog, Advance in Long Term Care Management, re: Assisted Living Scrutiny, January 13, 2010
- Guest Blog, Hospital Impact, January 7, 2010: When You’re the Patient, Healthcare Takes on New Meaning
- Let’s Demand Leadership in 2010, Guest Blog, MDS Central, January 6, 2010
- Five Ways to Build Trust – And Tipping Points for Choice, Marketing Professors, January 5, 2010
- Guest video blog, Long Term Living Magazine, December 18,2009
- Guest Blog, Advance in Long Term Care Management, December 8. 2009
- Guest Column, McKnight’s Long Term Care, October 2009
- Guest video blog, Long Term Living Magazine, November 18, 2009
- Guest Blog, Advance in LTC Mgt, November 6, 2009: On Authentic Leadership
- Guest Blog, Hospital Impact, November 9, 2009: How Useful is Patient Satisfaction Data Anyway?
- Guest video blog, Long Term Living Magazine, November 6
- Guest video blog, Long Term Living Magazine, October 9, Principles to Advance Person-Centered Care
- Guest Blog Advance in Long Term Care Management, October 5, 2009
- Hospital Impact Guest Blog, September 28, 2009
- Long-Term Living Magazine Guest Blog-Having a Point of View versus Standing Up for Something You Believe In
- Hospital Impact Guest Blog New Leadership Methods Needed
- Long Term Living Magazine Guest Blog, September 11,2009
- McKnight’s Long Term Care News and Assisted Living Guest Blog
- Long Term Living Magazine Guest Blog, August 28,2009
- Advance in Long Term Care Management, August 5, 2009
- Hospital Impact Guest Blog Culture Change Not Catching
- Long Term Living Magazine Guest Blog, August 7, 2009
- Long Term Living Magazine Guest Blog, July 31, 2009
- Long Term Living Magazine Guest Blog, July 20, 2009
- Recession an Opportunity for Providers, Business Journal, 07/09
- Long Term Living Magazine Guest Blog, July 7, 2009
- Advance in Long Term Care Management Guest Blog 7/7/09
- Long Term Care Living Magazine Guest Blog, July 2, 2009
- Long Term Care Living Magazine Guest Blog, June 25, 2009
- Long Term Care Living Magazine Guest Blog, June 9, 2009
- Advance in Long Term Care Management Guest Blog #1, 6/9/09
- Advance in Long Term Care Management Guest Blog #2, 6/9,09
- Long Term Care Living Magazine Guest Blog, June 3, 2009
- Vericom HealthLink, May 2009
- Advance in Long Term Care Guest Blog, April 20, 2009
- Advance in Long Term Care Guest Blog, March 11, 2009
- Vericom HealthLink, February 2009
- Advance in Long Term Care Guest Blog, February 13, 2009
- Health Leaders Guest Blog, February ’09
- How Packaging Your Offering Enhances Your Brand, Marketing Professors, December 16, 2008
- Experience What the Patient Experiences, Health Leaders, January 28, 2009
- Hospitals Can’t Advertise As They Please, Vericom HealthLink, November 2008
- Price as a Marketing Strategy, Vericom HealthLink, September 2008
- Extending Your Healthcare Brand, Vericom HealthLink, August 2008
- Hospitals and Consumer Driven Healthcare
- Case Studies in Niche Marketing
- Health care’s next challenge: marketing to baby boomers, Charlotte Business Journal, August 2008
- Viewpoint – Healthcare Strategy Alert,The Healthcare Marketer’s Imperative
- Marketing: Not On Your Radar, But It Should Be, Health Leaders, June 23, 2008
- Marketing Your Mission, Vericom HealthLink, June 2008
- Advantages of WOM, Vericom HealthLink, May 2008
- The Importance of Brand Extensions: Reaching Beyond Your Comfort Level, Health Leaders, April 2008
- Turning Customers into Crusaders, Provider Magazine, April 2008
- Make the Case for Cause Marketing, Vericom HealthLink, March 2008
- ‘Chief experience officer’ can win patients for hospitals, March 7, 2008, Charlotte Business Journal
- Embracing the Philosophy of the Chief Experience Officer (Even If Your Organization Won’t)
- Consumerism in care rising despite challenges, October 19, 2007, Charlotte Business Journal
- Hospitals Can’t Advertise As They Please, Health Leaders, September 2007
- Physicians should learn from drugstores’ clinics, Charlotte Business Journal, August 10. 2007
- The Retail Clinic Revolution, and Why Physicians (and Hospitals) Should Take Notice, Health Leaders, July 2007
- HFMA Managing the Margin – Using Price as a Marketing Tool
- How Marketing Can Impact Care and Cause Adoption Can Influence Marketing, Health Leaders, May 2007
- The New CEO – Chief Experience Officer, Health Leaders, March 2007
- Psst! Leveraging Word of Mouth Attracts Customers and Saves Money!, Strategic Health Care Marketing, January 2007
- Using Price as a Marketing Strategy, Health Leaders, 1/07
- Countering the Commission: Lessons Hospitals Can Learn from New York, Health Leaders, 12/12/06
- Fixed-Price Packages Could Create Marketing Edge, Healthcare Financial Management Association, November 2006 Consumer Directed Health Care Newsletter, Q&A with Cirillo on page 10
- Ties That Bind: Connect Emotionally with Boomers and Reap Marketplace Rewards; SHSMD Spectrum, Nov-Dec ’06
- Saving the Sale, posted on Article Base
- Why the Web is the Best Marketing Strategy for Rural Hospitals, Health Leaders, September ’06
- CEO Turnover and Marketing Turmoil: 4 Ways to Ensure Your Program Stays on Track – Health Leaders August 06
- Price Packaging and Price Transparency: 4 Things to Do Before the Government Mandates and the Consumer Demands – Health Leaders June 06
- New era will test doctors’ skill at pleasing consumers – Triad Business Journal
- The Wal-Mart Effect: Why Corporate Wellness Could Be a Golden Opportunity for Hospitals
- Consumer plans to test M.D.s’ business acumen – Charlotte Business Journal
- Before and After Hospitalization: Eight Ways to Ensure a Positive Patient Experience
- The Importance of Continuous Customer Feedback…and How to Get It Quickly
- Running Big Business Marketing with Small Business Thinking
- Hospitals and Consumer Driven Healthcare
- Six Strategies for Crafting ‘Ethical’ Hospital Advertising
- Don’t Overlook General Consumer Trends, Several Healthcare Applications
- Increase Marketing ROI by Establishing Metrics and Testing Your Tactics
- Three Steps to Start Marketing the Mission
- Can Hospital Advertising Dollars Be Better Spent?
- The Hospital’s Strategic Advantage in a Consumer-Driven Marketplace
- Beg, Borrow, But No Stealing
- Take an Entrepreneur to Lunch Today
- You Mean You Want Me To Think?
- Entrepreneurial Thinking in a Cubical World
- Back to the Future: The Role of the Healthcare Marketer in Addressing Future Trends
- How a Communications Audit Can Enhance Your Strategic Marketing Planning
- Marketing Healthcare in a Changed America
