Tag: the resident experience

Consumer Survey – We Need Your Help

The Consumer Consortium for Advancing Person-Centered Living is launching the Person-to-Person Network (P2P), a resource for caregivers, families and elders. We need your help. As you seek information or resources to assist you or a loved one with a particular issue or decision you are facing, it is important that...

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The Patient and Resident Experience

As a quick update, I wanted to guide you to an article I wrote for Health Leaders recounting my day spent at the Cleveland Clinic meeting with their patient experience team. It might help you understand how health care is evolving and what you should start looking for when evaluating...

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