Creating Heroes – An authentic path to person centered care July 31, 2009 Home Page Whats New Feature July 29, 2009 General The PR Implications of a Bad ExperiencePosted by anthony Date July 30, 2009 Thanks to Jonathan Rosenfeld for calling this to attention. The narrator, while not totally compelling, nonetheless paints a story of life for his father in one nursing home. Think the experience is not important. This is the result when it is not. Share on Facebook Share Share on TwitterTweet Share on Pinterest Share Share on LinkedIn Share Share on Digg Share Send email Mail