South Dakota Health Care Association

“On behalf of the South Dakota Health Care Association and its Members, I want to thank you for presenting at our 57th Annual Fall Convention! The attendees appreciated the information that you presented at your session. Your presentation gave the attendees useful information to help them perform their jobs better and to help them in creating a better home for their residents. I very much enjoyed working with you!”

Lori Tracy, Assistant Executive Director. South Dakota HCA

W.O.M. – pass it on!

Loved the songs!

Networking is a great way to learn and was encouraged through the exercises. (I gained) ideas to improve the admitting experience.

Very good program.  Liked the interaction best.

Good statistics and interaction.  One thing I will implement immediately is developing tactics to know our customers better.

I took many things away from this presentation that I can put to use immediately.