I have been a friend and colleague of Anthony’s through several positions in my career and have always been impressed with his vision and leadership skills. Equally noteworthy is his ability to guide healthcare organizations from ideas to execution. As one of the “founding fathers” of the patient experience movement, Anthony helps organizations not just enhance the customer experience, but effectively tell their story – a rare combination. Anthony’s passion, insight and complete commitment to serve as an expert and advocate for elders is inspiring. He offers myriad practical, yet impactful solutions to organizations focused on this space. I highly recommend Anthony as a consultant and also as a speaker who can motivate your team.
CEO, Hugh Chatham Hospital