How Businesses Can Improve Their Customer Experience for the Elderly Businesses are always working hard to try and make their customers happy; they might offer discounts or special offers to entice sales, or they may do their best to appeal to a certain demographic. However, not all businesses do what they...
Tag: customer experience
Putting Person Centered Care in Perspective
Person Centered Care. Culture Change. A lot of jargon is being spewed in the continuum of aging services. What I have noticed though is that while the talk is good, the underlying tone is somewhat defeatist and negative and that can only spell doom for the industry. While embracing the...