Exactly how useful is patient satisfaction data, anyway? Read our guest blog on Hospital Impact.
Tag: patient centered care
Can you be a Jekyll and Hyde Leader?
Warren Bennis asks “Can a leader both act and be real?” Bill George, a professor at the Harvard Business School, in his book True North, contends that a journey to leadership” cannot be made without “framing your life story, discerning your passions, finding your leadership purpose” and aligning it with...
Having a Point of View. Good. Acting on It. Priceless
Guest blog in Hospital Impact.
Let’s Commit to these Principles to Advance Person-Centered Care
Recent Harvard articles have been consistent in their insistence that a different mode of leadership will be required in all businesses going forward. Business as usual got us into the predicament we are in so we can’t simply go back to it when the economy recovers. New leadership will be...
Having a Point of View versus Standing Up for Something You Believe In
I had an engaging conversation with Kellyann Curnayn, author of A Good Day in Hell: The Flatlining of Nurses Across America. She is a dedicated, practicing nurse. She told me that nurses do not get paid to take care of patients. They get paid to fill out paperwork. Kellyann has...
New leadership methods could propel patient-/person-centered care
Read our guest blog in Hospital Impact.
Guest Blog in Long-Term Living Magazine – Leadership Must Change if Person / Patient Centered to take Root
Our post from yesterday is now featured in Long Term Living Magazine’s blog entries. Leadership must change their ways or the experience for patients and residents and staff will not change. Interestingly today I had a wonderful conversation with Kellyann Curnayn. She is a nurse in Orlando and the author...
Leadership Must Change if Person / Patient Centered to take Root
I have been blogging a lot lately about why patient centered care and person centered care have not taken firm root. Readers of the blogs came back to one systemic issue – leadership. A couple of recent Harvard articles might hold the answer to the leadership question. The article, Are...
Look to your leaders, not healthcare reform, to change long-term care
Read the guest blog in McKnight’s Long Term Care News and Assisted Living.
Creating Heroes – The Authentic Path to Person Centered Care
What do a long term care facility and a fire house have in common? A lot actually. Dirty jobs, life and death, dark moments and light yet the firefighters culture thrives with little burnout and low attrition. Why is that? Firefighters create a supportive and celebratory culture that acknowledges the...