A big push in healthcare will start to focus on prevention, stabilization of chronic conditions, coordination of care and self responsibility. In this blog, the author makes a great case for the importance of technology to the patient experience. In this case telemonitoring. To quote: “Telemonitoring, in and of itself,...
Tag: patient experience
Poor Staff Communication Negatively Impacts Patient Care
A study, conducted by Zogby International and commissioned by Cisco, sheds new light on the heavy toll that poor staff communication takes on patient care. More than 250 practicing nurses were surveyed online. The primary issue identified in the survey of nurses centered on the opportunity to improve communications among...
Look for the Resident Experience When Choosing a Long-Term Care Home
I had the opportunity to write an article for Health Leaders entitled The Chief Experience Officer that looked at having someone in a hospital or long term care facility responsible for how the health care experience is delivered, spiritually, physically, clinically. As a marketer, I wrote it simply to support...